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Salon Etiquette

How to prepare for your waxing experience

  • have at least two weeks of hair growth, the wax needs something to grip on!
  • take a shower and gently exfoliate your skin to help keep your pores open and make the wax easier.
  • avoid caffeine it tends to make you sensitive
  • please let us know if you are using Retin-A, Renova, Accutane, or any other skin care product containing AHA’s, or if you’ve had a peel or invasive facial treatment lately.
  • relax, trust us it helps

How do I prevent ingrown hairs?

Exfoliate the day before your waxing appointment to prepare the skin allowing for a closer wax. After your wax ensure you wait 24 hours before exfoliating once more. Aim to exfoliate every 2-3 days with either a Loofah or Scrub (we have a variety of scrubs instore that will leave your skin nourished & aid with cell renewal). You can also get products that contain Salicylic Acid that can also be applied to the skin. This works as a leave on exfoliator, working deeper under the skin-helping the hair push through the skin & aids with healing. We recommend our NakedCherry Apothecary Ingrown Terminator to maintain your treatment at home. This is an easy to use spray formula that mildly exfoliates, decongests and minimises discomfort and the appearance of ingrown hairs. Another reason we love it is because it never burns or stings with application

Please don’t…

  • be embarrassed, we’ve seen it all and we see it every day, we’re here to make your wax memorable, for the right reasons!
  • for the ladies, don’t schedule your appointment during your period, your body is more sensitive during this time
  • no tanning, 24 hours before (or after) the wax

What you do after

  • get your NakedCherry Wax Skincare product to suit your life, these products are designed to protect your skin and your wax,
  • avoid any tanning for at least 24 hours, waxed areas are prone to pigmentation.
  • avoid hot tubs, pools, saunas, and heavy exercise for 24 hours. While your pores are open, they are more vulnerable to irritation.

Waxing for Him & Her

OK, We’ll admit we don’t want you to just love our wax, we want you to fall in love with it. Our Beautiful Luxurious Aromatherapy Wax is like nothing you have experienced before and the ultimate choice in premium waxing.

It doesn’t retain heat so remains comfortably cool on the skin, it’s creamy and nourishing, soothing your skin preventing irritation while the aromatherapy oils calm your mind and soul. Absolutely hypoallergenic, our wax also never dries, remaining pliable so that while it grips there is also give, reducing pain dramatically.

Tell me about a Brazilian wax

All you hair will be removed from the labia, all the way through to your anus; leaving either a neat triangle or strip (depending on your preference) on your pubic area.

What’s the difference between a Brazilian & a Bare Cherry wax?

Brazilian leaves you with an eenzy-weeny bit of hair on the pubic area, where a Bare Cherry leaves you smooth from front to back.

What is the difference between a Manifico and Twig & Berries?

The Twig and Berries removes the hair from the shaft, the scrotum and around the anus (bum cheeks not included) whereas the Manifico removes all your hair starting from the pubic bone, down to include the area between around your anus (once again, bum cheeks are not included).

“Oh my, I got an erection?!”

Sometimes not even the thought of Margaret Thatcher can prevent blood flow in the wrong direction. But don’t worry, once we begin to remove the wax your body will automatically start to shrink things down as the body tries to “preserve your manhood”. That being said, if your erection is not brought under control, we will have to stop the treatment and reschedule it, as a fully erect penis does make the waxing process impossible in cases. We also do not want you to ejaculate, leaving you and your therapist uncomfortable.

Hot vs Cold/ Strip Wax

Hot wax is a low temperature, pliable wax which shrink wraps around the hair allowing a more comfortable experience. Another great quality is that this wax can be re-applied over the same area for those extra stubborn hairs, as a pre-wax oil is applied-causing a barrier so your skin is never under stress. This wax is normally used for more sensitive areas such as bikini area, underarms and facial waxing.

 Strip wax/Cold wax is a sticky formula that is applied to the area and then removed with strips, so more ideal for larger areas such as legs, chest, back and arms.

Best time to wax?

If you have a low pain threshold – try not come while you are on your cycle as you may find this more painful. Ideally, try booking your appointment the week after your menstrual cycle as your pain threshold is a little higher.

How long do the results last?

After your first wax, the results can last between 2-4 weeks, depending on the hair’s re-growth. In most cases, hair growth is minimal during the first week or two but noticeably increases in the third and fourth week. If you used to shave, a few treatments may be required to see the full beneficial effects of the waxing.

Please Note: We do not offer waxing services to clients using Roaccutane or Vitamin A based products, we advise that people on these drugs refrain from waxing or laser until 6 months after finishing their course of medication.


I am struggling to book an appointment; am I doing something wrong?

There could be a number of reasons from no availability on the day for your treatment, to a problem with the online booking system. Any problems booking please contact us on

How far in advance do I need to book?

The sooner, the better as we book up quickly. Normal hair growth recommendation is 4 weeks or plus minus 1cm in length; to allow wax to grab the hairs better, allowing a smoother period for longer.

Booking more than one treatment at the same time?

If you are booking a few treatments, look under ‘Multiple Bookings’. The most popular selection of treatments have been combined together with the desired booking time required. If you do not see your selection in the list, please email to ensure all treatments can be done in the time wanted. Please note that extra treatments may need extra time and we will do our best to fit everything in, but do require co-operation from your part.

What about childcare during my appointment?

NakedCherry is child friendly business. Please note that children will be asked to stay in the waiting area – so bring with a colouring book or something to keep your little precious busy whilst you are getting ‘de-fluffed’. We do however appreciate a note of this under ‘special instruction’ so that we can book some extra time to cater for any disruptions.

I am on medication or using Vitamin A/ Roaccutane

We do not offer waxing services to clients using Roaccutane or Vitamin A based products, we advise that people on these drugs refrain from waxing or laser until 6* months after finishing their course of medication.

How can I pay?

We accept most forms of payment such as debit & credit cards, cash and EFT. (Please note : we do not accept Amex or Diners Club)

Why do I have to complete a client card?

All this information is necessary to check for any contra-indications to the treatments you have booked and ensure your standards are met 100%. Another reason is the form works as an indemnity form to cover yourself and your therapist. So honesty is very important.

I want to buy a NakedCherry Gift Voucher

We do two types of Gift Vouchers, either a Rand value or for a specific treatment. If you need a gift voucher in a rush, we can email you a printable gift voucher or you could order a well presented gift voucher that can be posted to you or ready for pick up from your desired salon.

All gift vouchers are valid for 6 months from date purchased and Rand Value vouchers can be used on purchasing of products or towards treatments

Age restrictions

We wax anyone over 18! Anyone under 18 we require a parent to be at the appointment to give consent and under 16 your parent needs to sit in with you.

Joint appointments

We offer you the courtesy of professional privacy during the treatment, so it’s just you and your Waxing enthusiast in your treatment room.

Cancellation Policy

No-shows will be charged 50% of the reserved service amount. If you have 3 or more no shows on file, you will be charged the full amount of the service.

Late cancellations (within 24 hours of your appointment time) will be charged 50% of the reserved service amount.

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Our Waxing Boutiques

COVID Update - how we trying to keep us all safe

n top of all of the Old NC Ways – a few more quirks, tweaks or protocols added

• Strictly no Walk-Ins. Appointment only
• Prior to treatments, a confirmation will be sent with a link to fill in to confirm your appointment.  Unfortunately if not filled in – we will not be able to confirm the booking (this will be sent before each treatment for coming months to track visitors, temperature and and and… and you know how we prefer being prepared)
• Customers will be required to wear a face mask.  No mask, no treatment. Selected branches will have masks on sale for you to purchase.
• We will now wear a face mask and face shield.
• Please don’t laugh at our functional pinnie covers/aprons. We still trying to maintain our brand look and not look like we work at the butchers :p There is no way to look pretty, brand-appropriate and economical – currently hygiene is all we got… if you lucky, we may ask you to spray us down ;)
• Please wait for your Wax Enthusiast to come to get you as she has a few things to do with you before getting started. If there is a reception in this branch, please ensure you are keeping the recommended 1.5m distance from one another
• On your arrival your Wax Enthusiast will now meet you, Spritz your down and go through our checklist (then wax on, wax off – smooth once more).
• All beds covered with plastic sheeting to make easier for sanitizing between treatments (due to the lack of soft furnishings on the bed, a double layer of bedroll will be used for each client).
• If you are naturally cold, please bring socks/own old towel (in case we make an oops and get some wax on it) to keep tootsies warm or leave an item of clothing on to keep you cosy
• Baskets under beds or next to changing area for all your personal belongs to be put into. Easier for sanitizing purposes
• After your treatment and whilst you are getting dressed, we will not be leaving treatment rooms as we want to minimize the waiting period between clients. We need to sanitize bed, doors, all handles, drawers, wax counter, card machine and tablet
• Strictly no more cash payments – card only